You can check the average processing time for payment methods at any time. However, to avoid any delay in the crediting of your deposit, please ensure:
- Initiate the payment process from your Betano account through our site.
- Use a bank account in your name.
- Use your own credentials associated with your payment method.
If the deposit was made via bank transfer and has not been credited within 2 business days, you can an email: ayuda@betano.mx, providing the following information:
- Subject: Deposit.
- Message: Include the amount, date, and time of the transactions.
- Attachments: Attach a complete and detailed proof in PDF or a screenshot verifying your transaction.